FREQUENTLY ASKED QUESTIONS
The “Estimated Delivery” dates for each item is listed on the product page, cart, and checkout page. The estimated delivery timeframe indicates the dates that your product may arrive at its destination.
All major debit/credit cards, PayPal, and Venmo.
New items can be returned for a refund within 7 days after the item has been delivered.
Vintage items are ALL SALES FINAL. No exchanges or returns for vintage pieces.
- A tracking number will be emailed once your order has been shipped.
- If you’ve registered for an account, the tracking number/s will be listed on the My Account page in the “Orders” section.
You may track your order here; or use the link provided within in your “Order Complete” email.
Boutique Policies
PAYMENTS
Stated Chic offers the following payment methods:
- All major debit/credit cards
- PayPal
- Venmo
Stated Chic partners with PayPal to process all monetary transactions. PayPal also offers PayPal Credit (subject to credit approval) if you’d like to buy now, and pay later.
RETURNS
New merchandise may be returned within 7 days after the delivered date; granted, the items have not been worn. Buy pay for the return shipping. Please contact us to initiate a return.
Vintage items are final sale. No exchanges or refunds will be accepted. If you have a question about our merchandise, please do contact us prior to making your purchase.
We want your experience with Stated Chic to be pleasant :), so please contact us if you have an issue with your order.
SHIPPING
USA
Free Shipping on all U.S. orders in the continental U.S.
Delivery dates may vary, and items may arrive in seperate packages. For estimated delivey dates, see the product page, cart, or checkout page.
Customers will receive a tracking number where they can find up to date transit information from the carrier.
INTERNATIONAL
To place an order with shipping destinations outside of the US, contact us and we’ll create an invoice for you.