Help
FREQUENTLY ASKED QUESTIONS
United States Delivery
- FREE SHIPPING for orders 50+
- $8 Flat Rate for orders less than $50
International Delivery
Prices vary based on weight & destination. Enter delivery address in cart for price options.
Estimated delivery dates are for continental U.S. shipping destinations only.
On the product page, select the size/color (if available) to generate the estimated delivery date.
The “Estimated Delivery” dates for each item is listed on the cart, and checkout page after product options are selected. After an order is shipped, a tracking number will be provided with a precise delivery date.
All major debit/credit cards, PayPal, and Venmo.
New items can be returned for a refund within 3 days after the item has been delivered. Email us at orders@statedchic.com to initiate a return.
Vintage items are ALL SALES FINAL. No exchanges or returns for vintage pieces.
- A tracking number will be emailed once your order has been shipped.
- If you’ve registered for an account, the tracking number/s will be listed on the My Account page in the “Orders” section.
You may track your order here; or use the link provided within in your “Order Complete” email.
Please use the Contact Us form, or you may send an email to help@statedchic.com or call us at 510.838.CHIC.
Boutique Policies
PAYMENTS
Stated Chic offers the following payment methods:
- All major debit/credit cards
- PayPal
- Venmo
Stated Chic partners with PayPal to process all monetary transactions. PayPal also offers PayPal Credit (subject to credit approval) if you’d like to buy now, and pay later.
RETURNS
New merchandise may be returned within 3 calendar days after the delivered date; granted, the items have not been worn/altered. Buyer pays for their return shipping. Please contact us to initiate a return.
Vintage items are final sale. No exchanges or refunds will be accepted. If you have a question about our merchandise, please do contact us prior to making your purchase.
We want your experience with Stated Chic to be pleasant, so please contact us if you have an issue with your order.
SHIPPING
United States
Free Shipping on all U.S. orders $50 or more destined for the continental U.S.
$8 Flat Rate Shipping for orders less than $50 destined for the continental U.S.
Delivery dates may vary per item, and items may arrive in seperate packages. For estimated delivey dates, view the product page and select the options for color/size (if availble) to generate a date. Estimated delivery dates are provided to give you idea of when an order is likely to be delivered before you place an order.
After an order is placed, customers will receive a tracking number where they can find up to date transit information from the courier with a precise delivery date.
International
To generate shipping costs, enter the shipping address in the cart or on the checkout page.
Estimated Delivery dates shown on products do not apply to international orders. A tracking number will be provided after the order has been shipped.
To get an idea oOrders outside the U.S. to take an additional 7 calendar days from the Estimated Delivery Date on the product page to be delivered.
ORDER TRACKING
Track your order here.
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